Terms of Service

Last updated: February 5, 2026

1. Acceptance of Terms

By using Repair Receipts (the "Platform"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Platform.

These Terms apply to all users, including individual shop owners, businesses, and their employees.

Sections 1–11 cover your use of the Platform. Sections 12–21 cover subscription billing and payments, and apply once you subscribe to a paid plan. See also our Privacy Policy.

2. What the Platform Does

Repair Receipts is a digital invoicing and receipt platform designed for auto repair shops. The Platform helps you:

  • Create and manage repair invoices and estimates
  • Track customers and their vehicles
  • Send service reminders via SMS
  • Use AI to generate line item descriptions
  • Look up vehicle data (year, make, model, engine)
  • Manage your shop's workflow and repair orders

The Platform is a business tool — it is not a substitute for professional accounting or legal advice.

3. Eligibility & Registration

To use the Platform, you must:

  • Be at least 18 years old
  • Have the legal authority to agree to these Terms
  • Provide accurate registration information

You are responsible for keeping your account information current and your login credentials secure.

4. Acceptable Use

You may use the Platform to:

  • Create invoices, estimates, and receipts for legitimate repair work
  • Manage your customer and vehicle records
  • Send service reminders to your customers

You may not:

  • Generate fraudulent invoices or receipts
  • Use the Platform for any illegal purpose
  • Attempt to access other users' data or tamper with the Platform
  • Resell or redistribute the Platform without permission

5. Your Account

You are responsible for all activity under your account, including:

  • Keeping your password secure
  • Notifying us immediately if you suspect unauthorized access
  • Actions taken by anyone you give access to

Do not share your login credentials. If your team needs access, add them as users through the Platform.

6. Your Data

You own the data you put into the Platform — your invoices, customer records, vehicle information, and uploaded files. By using the Platform, you grant us a limited license to store, process, and display that data to provide the service.

We may use anonymized, aggregated data to improve the Platform, but we will never share your identifiable business data without your consent.

7. AI Features

The Platform includes optional AI-powered features, such as generating descriptions for invoice line items. When you use these features:

  • Relevant data is sent to our AI provider (OpenAI) for processing
  • AI output is a suggestion — always review before saving
  • AI results may not always be accurate or complete
  • These features are optional and only run when you trigger them

8. Accuracy & Your Responsibility

The Platform helps you create professional invoices and manage your shop, but you are responsible for the accuracy of your invoices, estimates, and customer communications.

Vehicle data lookups and AI-generated content are provided as conveniences. Always verify important details before sending documents to customers.

9. Service Availability

We aim to keep the Platform available at all times, but it may occasionally be unavailable due to:

  • Scheduled maintenance
  • Unexpected technical issues
  • Third-party service outages

Your subscription plan may include limits on the number of invoices, customers, or SMS messages.

10. Termination

You can cancel your account at any time from your account settings or by contacting support. We may suspend or terminate your account if you violate these Terms or use the Platform for illegal activity.

On termination, your access ends immediately. You can request a data export before deleting your account. Any outstanding subscription fees remain due.

11. Disclaimers

The Platform is provided "as is" without warranties of any kind.

We do not guarantee that:

  • The Platform will be error-free or uninterrupted
  • AI-generated content will be accurate
  • Vehicle data lookups will always return correct results

The Platform is not a substitute for professional accounting, legal, or tax advice.

12. Billing & Fees

Sections 12–21 govern how billing and payments work for your Repair Receipts subscription. By subscribing, you agree to them in addition to the rest of these Terms.

Billing options:

  • Monthly — billed every 30 days from your subscription start date
  • Annual — billed once per year at a discounted rate
  • Lifetime — one-time payment for permanent access

Prices are listed on our pricing page and may change with 30 days' notice. Price changes apply at your next renewal, not mid-cycle.

13. Payment Methods

All payments are processed through Stripe. Accepted methods include:

  • Credit and debit cards (Visa, Mastercard, American Express, Discover)
  • Digital wallets supported by Stripe (Apple Pay, Google Pay)

By providing your payment information, you authorize us to charge your payment method for all fees associated with your subscription.

14. Subscriptions & Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can manage your subscription from your account settings.

You may upgrade or downgrade your plan at any time. Changes take effect at your next billing cycle.

15. Cancellations & Refunds

Cancellation:

Cancel anytime from your account settings or by emailing support@repair-receipts.com. You keep access until the end of your current billing period.

Refunds:

  • Monthly plans — no refunds for partial months
  • Annual plans — pro-rated refunds for unused months on a case-by-case basis
  • Lifetime plans — 30-day money-back guarantee

16. Stripe as Payment Processor

We use Stripe to process all payments. By using our payment services, you also agree to Stripe's Services Agreement.

  • We never see or store your full card number — Stripe handles that
  • Stripe is PCI DSS Level 1 compliant (the highest level of certification)
  • Payment data is tokenized and encrypted

17. Payment Security

  • All payment transactions use HTTPS encryption
  • Stripe handles PCI compliance so your card data is never on our servers
  • We only store Stripe customer and subscription IDs, not payment card details

18. Billing Disputes

If you see a charge you don't recognize or believe is incorrect:

  • Email support@repair-receipts.com within 60 days of the charge
  • Include details about the charge in question
  • We will investigate and respond within 30 days

If you notice unauthorized charges, contact us immediately and consider changing your account password.

19. Taxes

Prices do not include taxes unless stated otherwise. Sales tax or VAT may be added where required by law. You are responsible for any taxes applicable in your jurisdiction.

20. Currency

All prices are in US dollars (USD). If you pay from outside the US, your bank or card issuer may apply currency conversion fees. Those fees are set by your financial institution, not by us.

21. Payment Liability

Our liability for payment-related issues is limited to the amount you paid for the disputed service.

We are not liable for:

  • Issues caused by Stripe or your bank
  • Currency exchange rate fluctuations
  • Indirect or consequential damages related to billing

22. Governing Law

These Terms — including the billing and payment sections — are governed by the laws of the State of Ohio, United States. Any disputes will be resolved through binding arbitration.

Contact Us

Questions about these Terms, or about a billing charge? Email us at support@repair-receipts.com.